Wednesday, 30 July 2014

The unexpected knock at the door is the DWP rule, not the exception

Worries about how to deal with such a visit were posted on various blogs and forums and we received numerous requests from members for guidance on how to deal with these visits.

So Benefits and Work made a Freedom of Information request.

As a result of that request we can now reveal that, in reality, the vast majority of people who get a visit do not get a letter in advance – surprise visits are the rule, not the exception.

Newsletter 30 July 2014

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